rog777 online Privacy Policy

Mobile payment adoption in Indonesia has grown significantly—DANA, e-wallet, mobile banking, and local payment together serve millions of users daily—and with that growth comes a responsibility to protect personal data. This page describes what we collect when you use rog777 online, how we keep that data protected, and what rights you have over your information. We at rog777 online treat your privacy as a foundation of trust, not an afterthought.

Whether you access our platform from Jakarta, Surabaya, Bandung, Medan, or Semarang—via Android APK, iOS browser, or desktop web—the same privacy protections apply. We don't collect more than we need, we don't sell your data, and we don't share it with third parties except where the law requires or where you've explicitly consented. If you have questions about how we handle your information, our support team responds within subject to verification in English and Bahasa Indonesia.

This policy is clear and written in plain language. If a section is unclear, contact us—we're here to explain how we protect what you share with rog777 online.

What We Collect on rog777 online

Account and Identity Information

When you register on rog777 online, we ask for your email address, a password, and basic account details like your full name and date of birth. We also require identity verification (KYC) before you can withdraw funds—you upload a government-issued ID (KTP, SIM, or passport) and a selfie. We store this information securely to comply with local regulations and to prevent fraud. We never share your identity documents with third parties unless the law requires it (for instance, if a court issues a legal order or a regulator conducts an audit).

Payment and Transaction Data

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, date, and payment method. We also store your transaction history—every bet on Liga 1 or Piala Indonesia matches, every spin on Aviator or Gates of Olympus, every live-dealer hand you play. This data helps us settle disputes, calculate payouts accurately, and detect fraud. We keep transaction records for seven years to meet regulatory requirements in Indonesia.

We do not store your full credit card number, bank account number, or sensitive banking credentials. Payment processors handle that data directly; we only receive confirmation that a transaction succeeded or failed.

Technical Data and Cookies

We collect information about how you use rog777 online—which games you play, how long you stay on our platform, what device you use, your IP address, and your browser type. We use this data to improve our service, detect technical issues, and ensure our live-dealer studios stream smoothly to you. We use cookies to remember your login, language preference, and game history. You can disable cookies in your browser settings, but some features of rog777 online may not work properly without them.

Session cookie

We set a temporary cookie when you log in, so you don't have to re-enter your password on every page.

Preference cookie

We remember your language choice (English or Bahasa Indonesia) and your game preferences.

Analytics cookie

We track page visits and game popularity to understand how rog777 online is used and where we can improve service quality.

Communications Data

When you contact our support team—via live chat, email, or phone—we log your messages and any attachments. We store these conversations so we can follow up on your issue, improve our service, and train our team to respond better. Support conversations are kept for three years unless you request deletion sooner.

Your Rights and Our Commitments

Data Access and Deletion

You have the right to request a copy of all personal data we hold about you. Email our privacy team, and we'll compile your data within 30 days. You also have the right to request deletion—we'll remove your personal information within 30 days, except for records we're legally required to keep (such as KYC documents for anti-money-laundering compliance). Transaction records for open disputes will be kept until the dispute is resolved.

Third-Party Processors

We use payment processors, cloud hosting providers, and analytics services to operate rog777 online. These third parties handle data on our behalf and are contractually obligated to protect your privacy. Our servers may sit outside Indonesia—for instance, some data is stored in regional data centres—but we maintain the same level of encryption and access controls no matter where data is held.

Data Retention and Security

We keep your account data as long as your account is active plus one year after closure (to handle any remaining disputes). Transaction records are retained for seven years for regulatory compliance. We use industry-standard encryption (SSL/TLS) to protect data in transit, and we restrict access to personal data to employees and contractors who need it to do their jobs. Our systems are regularly tested for security vulnerabilities.

If we discover a data breach—unauthorized access or loss of information—we will notify you by email within 72 hours and explain what happened and what steps we're taking. We also notify local authorities where required by law.

Updates to This Policy

We may update this privacy policy occasionally. Material changes—such as a new way we use your data or a change to your rights—will be announced via email and on your account dashboard at least 30 days before they take effect. Continued use of rog777 online after the change date means you accept the updated policy. If you don't agree, you can close your account and request deletion of your personal data.

Our commitment to you is simple: we collect only what we need, we protect what we collect, and we respect your rights over your data. If you have questions about this policy or about how rog777 online handles your information, our support team is available 24/7 in English and Bahasa Indonesia, even during holidays like Idul Fitri, Idul Adha, Imlek, and Nyepi. We treat every privacy inquiry with the same care we apply to live-dealer dispute resolution—thoroughly, fairly, and promptly.